Frequently Asked Questions
Here are a few of the questions we are asked most often at Lang's Kitchen & Bath. Contact us for more information.
What should I expect during the remodeling process?
You should expect to have prepared your space before we arrive by clearing out the area. We need to have access to the project area of the home for the duration of the job and the driveway needs to be cleared out, so our craftsmen can access the home with their trucks and materials. They also need a garage bay to set up for cutting tile and preparing other materials. Pets must be contained so they are in a safe area during construction. Please be aware that your room will not be functional or usable from the first day of demolition through the end of the project.
Where do you source your materials?
Lang’s Kitchen and Bath has a wide array of material sources for every space, budget, and design style. We proudly partner with the industry’s finest manufacturers and artisans, and belong to a national buying group, which allows us to provide our customers with access to a wide variety of high quality suppliers, at the best possible price. Visit our Products page for more information.
Do you charge a design fee? If so, how much is it?
No, we do not charge a design fee. Rather, Lang’s offers a free “good, better, best” budgeting system that offers three design options. This also includes an initial design consultation, which is the perfect opportunity to educate us on your design style and budget. The consultation includes computerized drawing, so you can see how the space looks and understand how much a project costs before you commit to a specific design or certain products.
Do I need an appointment to visit the showroom?
You do not need an appointment to visit the showroom during regular business hours, which features an extensive line of products and full kitchen, powder room, and master bathroom displays. However, you will need an appointment if you would like to meet with one of our designers to discuss your specific kitchen and bathroom renovation needs.
What time frame should we anticipate for our materials and accessories to arrive?
Cabinets often take the longest to arrive – approximately six to eight weeks after the deposit has been paid. Other products typically arrive within this same timeframe, but in-stock items can be available in as little as two weeks.
How long have you been in business and how many jobs have you completed in that time?
Lang’s has been in business since 1948 and has more than thirty years’ experience in the kitchen and bath design and remodeling industry. We complete approximately 40-50 projects per year.
Will you obtain the permits and set up the inspections required for this job?
As a standard part of our service and project management, Lang’s Kitchen & Bath prepares and submits all engineering plans and permits as required by your township. Additionally, we coordinate all required inspections and carefully incorporate them into our day-by-day schedule, so we can continue to work seamlessly throughout the course of the project. For example, if we are waiting for an inspection on one aspect of the job, we continue with another part of the job until this inspection is completed.
How will additional charges be handled?
Before the project begins, Lang’s Kitchen & Bath thoroughly investigates all aspects of your remodeling job to minimize project scope changes. However, two types of changes may still arise. The first are necessary changes caused by an unforeseen issue required to keep the project to code, that only become apparent once the wall is open. The second type of change is customer-driven, like adding a wine bar or a different sink style. In both instances, a change order will be created.
Do you provide recent, local references?
Yes, local references are available upon request. References are former customers who have given their permission to be contacted by phone or email.
Is there a project management team?
All jobs are coordinated by our design and project management team. The planning, budgeting, paperwork, and scheduling are completed before your project even begins. Once the renovation begins, the lead carpenter will act as the day-to-day project manager and communicate the project status and other relevant issues daily to the design and project management team.
How do I select the best materials and fixtures for a remodel?
Lang’s experienced design team will guide you through the whole process. Our team will visit your home to observe the style, feel, and function of your current space. From there, they will work closely with you, taking into account your style, budget, and family’s needs, and help you find the ideal materials to marry form and function in your new kitchen or bathroom.
What will happen if there is a change order?
Change orders only happen after the contract and final invoice are signed. Any additional charges will be billed via a second invoice.
What should I take into consideration before moving forward with a bathroom or kitchen remodeling project?
The two most important considerations are timing and budget. When it comes to timing, we understand that your time is valuable and that renovations can often be stressful. With those factors in mind, we do everything we can to coordinate the project so it has the least impact of your family.
Also, be mindful of your budget. Set limits and stick to them. Know what factors you’re willing (or not willing) to compromise on.
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